Businesses, employees, and customers are wondering: What will a future with more and more AI look like? The prospects of what AI may bring are exciting, especially as it pertains to customer service. Unfortunately, automation is often sensationalized. Just consider Newsweek's recent article, "AI and Automation Will Replace Most Human Workers Because They Don't Have to Be Perfect -- Just Better Than You." Artificial intelligence is meant to facilitate human customer service, not eliminate it. While FlightHub and JustFly are very focused on developing the AI and machine learning aspects of their technology to improve the customer experience, they are also heavily investing in growing their service centers.

If you drive an electric car and would rather not venture into the garage (or wade through a phone app) to start charging, you can now rest easy. ChargePoint has introduced Alexa support to its Home system, giving you voice control over your EV charging. You can start charging, stop charging or find out whether you're plugged in just by talking to a device like an Echo speaker. If you have Nest hardware, you can link charging to multiple parts of your home. And if you top up at ChargePoint stations away from home, you can check your balance or see how much you've spent on electricity so far.

Because a quick chat resolves a lot of problems. The workplace is no different and yet we spend a lot of our time managing processes and slogging through impersonal workflows to manage mundane but essential tasks. It would be better to handle these with a chat too and that's exactly what conversational workflow promises. The capabilities of chatbots have expanded significantly in recent years. Last year's chatbot announcements by Facebook propelled the technology further up the hype curve.

I've said before that Computex is ASUS' show -- and what better demonstration than having the recently-elected President of Taiwan "talk" to your newly announced home robot? Crowd noise necessitated several repeated commands to ASUS' Zenbo play some music, but if it was apparently a live demonstration (ASUS' PR affirmed to our Engadget Chinese colleagues that it was), then it's pretty impressive. Unfortunately, the Zenbo's SOS "lifesaving" feature failed in the midst of the trade show chaos. Check out the successful part of the interaction between world leader and... 600 house robot, right after the break.